Planned and reactive building services
and building fabric maintenance
by Chas West
When things go wrong, we're there to put them right with our 24/7/365 emergency call out coverage.
With rapid response times and high levels of materials held in-house, we have the capacity to attend a call out and close out any required tasks at the first time of asking.
Our in house operatives are capable of preparing properties for new residents within short timescales.
We minimise the period that residences remain empty, returning them to your marketable portfolio as early as possible, establishing clear responsibilities, and reducing delays.
Our GasSafe accredited teams carry out LGSRs and appliance servicing for both domestic and commercial clients.
We can maintain your oil, gas, or LPG powered heating systems, as well as all other gas services. We create heating and energy plans for your building to improve energy efficiency.
Our advanced CAFM software allows us to produce efficient maintenance programmes built around your assets.
Our easy to follow 52-week planners give a clear indication of all maintenance requirements, and they allow us to co-ordinate appointments, reducing impact on your customers.
Our team are here to help you
We are a forward thinking maintenance specialist joint venture between Chas Berger and East West Connect, founded in 2018.
Our talented colleagues have the capability to fulfil your maintenance requirements, no matter your portfolio. Our staff have the expertise and the tools to create a comprehensive and co-ordinated maintenance programme bespoke to your needs.
We improve the homes and offices of the customers and clients that we work for, and we mitigate the impact of our works to prevent any disruption or loss of service.
Our staff and contracts are supported by our parent companies, and we utilise a shared labour, knowledge, and materials resource to provide added value for our clients.
Our workforce are capable of working upon any service or building,
from minor repairs to planned refurbishment
Dependent on your needs we are able to offer a 1, 2, or 4 hour response time for service visits, with intelligent routing of the closest operative to a call out.
Our CAFM software JobLogic provides live location updates from our operatives, and each phase of work is tracked and updated from site as works progress.
Photgraphic Sign Off
Upon the completion of works, installation photos and certification are uploaded immediately for all parties to view and approve prior to final sign off.
Our staff work in a sympathetic manner within the homes and offices of our customers and clients, and they provide clear and friendly progress updates.
The JobLogic online portal gives our customers a single point to review the status of all their assets, from O&M data to RAMS for upcoming works.
We plan our works to mitigate any disruption to building stakeholders, and we incorporate their needs into our methodologies and designs.
Backed by two leading companies in their fields, we combine and co-ordinate their specialities to provide a single point of management for all maintenance needs.
Established in 1922, Chas Berger are a family run main contractor providing construction and refurbishment to public and private sector organisations throughout London and the South East of England.
East West Connect were founded in 1988, and they are a family owned building services engineering and maintenance contractor, providing services to clients such as the Royal Household, and the National Theatre.
Chas Berger and East West Connect have worked together as fellow contractors for over 15 years, and in 2018 they created Chas West to better suit the needs of their clients.
Building upon the long histories of quality and experience of both Chas Berger and East West Connect, we provide a comprehensive service in a clear, friendly, and co-ordinated manner.
Part Of Your Team
We brand our vans, PPE, and workwear in line with our clients to provide a consistent and seamless experience for their customers.
Training & Support
We encourage and support employee training, further qualification, internal development, and charitable donations and events.
Based in the communities that we serve
We’re proud to look after the homes and workplaces of customers across the London and the South-East.
Our office and administrative staff are based in North-West London, and we utilise our parent companies’ headquarters to provide fleet support and local material storage from both West London and Hertfordshire.